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Warranty Application

FORM Charge 24-Month Limited Warranty


The FORM Charge branded product (“Product”) is warranted against defects in materials and workmanship for a period of two (2) years from the date of purchase (“Warranty Period”) when used in accordance with FORM Charge's user manuals. For Products purchased directly from FORM Charge via our website or Amazon, the Warranty Period begins on the date you purchased the Product. For Products purchased from an authorized dealer, the Warranty Period begins on the date the authorized dealer purchased the Product from FORM Charge.


This warranty is non-transferable and covers a one-time replacement of the originally purchased Product upon presentation of valid proof of purchase. This warranty does not apply to replacement items.


The warranty excludes normal depletion of consumable parts unless a failure occurs due to a defect in materials or workmanship. It also excludes damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.


FORM Charge may restrict warranty service for hardware Products to the country where FORM Charge or its Authorized Distributors originally sold the Product.


Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; or (iv) a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.

Please upload a short video of the issue you are experiencing with your charger


Required Video Instructions

Step 1 - Show the bottom of the charger with the model number visible

Step 2 - Show the charger and the LEDs after being plugged into the wall

Step 3 - Show the charger output plug and insert it into the golf cart

Step 4 - Show the charger and any LED error codes after it has been plugged into the cart 

Step 5 - Lift the seat and show the batteries

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A FORM Charge Product Specialist will review your submission and reach out to you via email with further details.

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