Customer Service Contact Form

This form will get us the information we need to better help you.

We will ask for contact information, a few multiple choice questions, then ask for your question or a description of your issue.

Be sure to check your spam/junk email if you haven't seen a response within one business day.

Please enter your contact information

First Name

Please specify an answer

Last Name

Please specify an answer

Please answer these 3-6 questions to help us better help you

Which situation best describes your inquiry?

My charger is not fully charging my batteries

My charger is not charging my batteries at all

The lights on my charger never turn on

I have a question before I buy

None of these describes my inquiry

Which type of charger do you have a question about?

Lead Acid (Pro)

Lithium (LiFePO4)

Lithium & Lead Acid (Elite)

What question(s) can we help you with?

Please specify an answer

Which type of plug/connection does your charger have?

Circle (Club Car)

D-Style (EZGO)

Triangle (EZGO)

Arrow (Yamaha)

Barrel (Yamaha)

Crowfoot

Anderson/SB-50

Onboard

Which Club Car model is your cart?

I do not know

Club Car Precedent

Club Car DS

The first letter of the Club Car serial number indicates the model. The serial number is located on a barcode decal installed below the passenger-side cup holder.

Which type of plug/connection does your charger have?

Circle (Club Car)

D-Style (EZGO)

Triangle (EZGO)

Arrow (Yamaha)

Barrel (Yamaha)

Crowfoot

Anderson/SB-50

Onboard

Which type of plug/connection does your charger have?

Circle (Club Car)

D-Style (EZGO)

Triangle (EZGO)

Arrow (Yamaha)

Barrel (Yamaha)

Onboard

After you plug the charger into your cart, what does the LED do?

Stuck alternating red and green

Goes to solid green is less than 60 seconds

Flashes red, then flashes yellow, then solid green

Flashes red, then flashes yellow, then green and repeats

The LED on my charger never turns on

None of these fit my situation

After you plug the charger into your cart, what does the LED do?

Stuck alternating red and green

Goes to solid green is less than 60 seconds

Flashes red, then flashes yellow, then solid green

The LED on my charger never turns on

None of these fit my situation

After you plug the charger in, what does the LED do?

Stuck alternating red and green

Goes to solid green is less than 60 seconds

The LED on my charger never turns on

None of these fit my situation

After you plug the charger into your cart, what does the LED do?

Stuck flashing Red and Green

Goes to solid green is less than 60 seconds

The LED on my charger never turns on

The LED on my cart receptacle is not flashing

None of these fit my situation